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Orders placed on the website will be processed within 1-3 business days, Monday through Friday. Orders placed on a weekend or on a public holiday may experience additional processing times. Please note that you can change or cancel your order within 4 hours from the confirmation page. No changes can be made to the order after the 4 hour window. All processing times are estimates subject to change. Please note that choosing express shipping does not expedite the processing time and the order must process before the express shipping period begins.


If you are in any way not satisfied with your purchase from PHILLY HAIR HEALER, you may return it back to us within 60 days from the date of purchase. There is a $5 Restocking fee.

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